Refunds, Rights & Responses
The Refunds, Rights and Responses toolkit gives you a simple guide to determine whether or not you are required to give a refund to a customer, as well as providing example responses for you to use.
PART ONE: The product includes a refunds flowchart, which will take you through a series of questions to determine whether or not you are legally required to give a refund in your specific circumstances.
PART TWO: We have included a series of example email responses which you can amend easily to deal with the refund request directly, without the effort and stress of having to draft a response from scratch or take separate legal advice for each case. These responses can be used in instances where clients/customers request a refund or where clients stop paying part way through an agreement. The templates include draft email responses for you to copy and paste.
We are of the view that given that this product could be used for refund requests of any value, the worth of having this product to your business is considerable and therefore, you should not let the low price point suggest that this is not a valuable product. It will be extremely valuable for you, supporting you to save time and money in your business. However, it is our aim to support as many entrepreneurs in the UK as possible to get affordable legal support and that core value shapes our price point for this product.
Read the FAQs below for information about this template.
£49
How do you create robust legal documents?
Almost every single entrepreneur feels a little out of their depth with legal documents. That's we created "Drafting Notes" which are included in every document bundle.
You'll find a short PDF of guidance notes within the bundle to support you to edit and personalise your template documents to suit the way you run your business. The guidance notes explain which parts of the template you should amend and which parts you definitely shouldn't alter as those clauses are legally required.
WHAT OUR CLIENTS SAY:
"I not only use Lucy Legal's templates for my own business but recommend them to my own clients because I know what great value they are and want other small businesses to have that peace of mind that they have their legals in place."
What happens after I purchase?
Is there any guidance with the documents and what format are they in?
What happens if the law changes?
Is there anything else I should know?
Terms & Conditions of Purchase
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You are purchasing a template document this does not create a solicitor client relationship and the template is not to be construed as legal advice.
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On purchase you will be sent a link to access your documents immediately. At the point of purchase, you are confirming your express consent to receiving the download immediately. In agreeing to receive the download at the point of purchase you will lose your right to cancel and your right to a refund should you change your mind so please consider your purchase carefully before placing it.
Should you have any questions about your purchase please get in touch as we are really happy to assist.
