Refunds, SORTED TOOLKIT
The Refunds, Sorted Toolkit gives you tools to determine whether or not you are required to give a refund to a customer, as well as providing example responses for you to use to protect your profits.
You don't need to second-guess yourself (or use ChatGPT) instead you can get lawyer drafted responses so that you know when you have to give a refund and when you don't.
Read the FAQs below for more information about this template.
£49
Imagine YoU Get A refund request now...
Would you panic?
Would you give a refund because you were worried what would happen if you didn't? Can you afford to refund a client who has paid in full and received the services over months?
Most small business owners wouldn't know what to do so I created the Refunds, Sorted Toolkit.
What's Inside?
This isn't a course. It's clear, practical information that you can use inside your business.
This toolkit includes:
- plug and play wording for you to add to your T&Cs to avoid getting a refund request;
- copy and paste refund response wording;
- a flow diagram to use in every scenario to work out if you legally have to give a refund;
- short videos with guidance on the differing terms you need for services vs. digital products
If this helps you to handle just one refund request properly then it more than pays for itself.
WHAT OUR CLIENTS SAY:
"I not only use Lucy Legal's templates for my own business but recommend them to my own clients because I know what great value they are and want other small businesses to have that peace of mind that they have their legals in place."
What happens after I purchase?
Is there any guidance with the documents and what format are they in?
What happens if the law changes?
Is there anything else I should know?
Terms & Conditions of Purchase
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You are purchasing a template document this does not create a solicitor client relationship and the template is not to be construed as legal advice.
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On purchase you will be sent a link to access your documents immediately. At the point of purchase, you are confirming your express consent to receiving the download immediately. In agreeing to receive the download at the point of purchase you will lose your right to cancel and your right to a refund should you change your mind so please consider your purchase carefully before placing it.
Should you have any questions about your purchase please get in touch as we are really happy to assist.
